ORGANIZATIONAL DEVELOPMENT

INSTITUTIONAL DIAGNOSTICS/DUE DILIGENCE: Learning before doing

ACCESS is a highly data-driven organization, and it employs diagnostic tools for each of the three main aspects of organizational development in order to develop customized solutions for its partners:

  • Governance: governance assessment, board performance appraisal
  • Human resources: staff performance appraisal and training needs assessment
  • Management systems: operational diagnostic and financial analysis

In-depth consulting assignments are designed with our partners utilizing the strategy map and balanced scorecard framework developed by Robert S. Kaplan and David P. Norton as a holistic diagnostic tool.

SERVICES OFFERED

  • Board performance appraisal
  • Staff performance appraisal
  • Staff training needs assessment
  • Operational diagnostic
  • Financial analysis

INNOVATIVE APPROACHES TO SUCCESS

ACCESS’s participatory approach utilizes the results of a customized self-assessment tool as a baseline from which to compare the results of its own assessment based on internal and external interviews.

RESULTS AND REFERENCES

  • Evaluation of Microcredit and Savings Social Funds in Vietnam:  Medisch Comité Nederland-Vietnam (MCNV), 2015.
  • Training needs assessment of WFP staff: World Food Programme-Laos, 2014.
  • Performance indicators and baseline survey for Mekong Organization for Microfinance: Norwegian Mission Aid-Vietnam, 2013
  • Training Needs Assessment and Training Program Development for First Microfinance Bank of Pakistan: Japan International Cooperation Agency, 2010-11.
  • Training Strategy and Development Mission for Kuyasa MFI: European Union, 2010.
  • Improve Strategic Planning Capacity and Skills for MFIs: ADB Japan Fund for Poverty Reduction, 2010.