ORGANIZATIONAL DEVELOPMENT

HUMAN RESOURCE MANAGEMENT: Manage the most important resource

ACCESS’s support covers seven aspects of managing human resources:

  • Planning, recruitment, and hiring
  • Performance management and evaluation
  • Position and job description review
  • Salary structure rationalization and incentives
  • Competency-based career pathing
  • Building highly effective teams
  • Human resource information system (HRIS)

ACCESS’s workshops for strengthening human resource management cover HR planning and policies, HR data collection and management, compensation and benefits rationalization, performance management, staff development, job descriptions, salary structure, and team building.

Working with an MIS expert, ACCESS has designed a “Human Resource Information System” module that includes key staff data such as performance reviews, training needs, and satisfaction survey results, among others.

SERVICES OFFERED

  • Planning, recruitment, and hiring
  • Performance management and evaluation
  • Position and job description review
  • Salary structure rationalization and incentives
  • Competency-based career pathing
  • Building highly effective teams
  • Human resource information system (HRIS)

INNOVATIVE APPROACHES TO SUCCESS

Traditionally, responsibility for human resource management is lodged in the HR Department alone, which is often under-resourced. ACCESS’s approach is that human resource management is the responsibility of all managers in an organization. Anyone who supervises staff should understand HR concepts and participate in the management of human resources. They need to know how to coach, motivate, evaluate, assess the training needs, incentivize, mediate and deal with behavior issues of their staff.

This is particularly true of the board of directors, which is arguably any organization’s most important human resource but is often excluded from its human resource management systems.

RESULTS AND REFERENCES

  • Staff training needs assessment of the UN’s World Food Programme (Laos) staff: World Food Programme Laos, 2015.
  • Restructuring of Apex & Impact on Local Microfinance Market in Pakistan: World Bank, 2013-14.
  • Technical assistance on human resource management for KMBI MFI: KMBI, 2013.
  • Technical Assistance on HR Management for Bansalan Cooperative Society and Milamdec Foundation, Inc.: Conducted under the “Improving Financial Access of Small Scale Farmers in Mindanao” program funded by the Japan International Cooperation Agency, 2011-14.
  • Technical Assistance on HR Management to 7 FSPs: Conducted under the “Improving Financial Inclusion and Social Impact toward Food Security in Southeast Asia” program, funded by the European Union and Agence Francaise de Developpement, 2010-13.
  • Training Needs Assessment and Training Program Development for First Microfinance Bank of Pakistan: Japan International Cooperation Agency, 2010-11.
  • Kuyasa (South Africa) HR System Upgrading Programme: European Union, 2010.