ORGANIZATIONAL DEVELOPMENT

GOVERNANCE AND LEADERSHIP: Success starts with effective leadership

ACCESS’s “Effective Governance and Leadership” program begins by explaining key concepts and principles, the roles of the board and managers, the difference between leadership and management, the role of leaders in setting a strategic direction and organizational policies, and the relationship between governance and areas such as risk management and internal control. Using a participatory approach in which the participants assess the governance of their own institution, ACCESS enables them to identify their strengths as well as weaknesses that need to be addressed. The output of the process is a plan to improve governance and the formulation or enhancement of the institution’s governance manual. Follow-up coaching supports the implementation of the policies and procedures in the manual.

SERVICES OFFERED

  • Board and management diagnostics
  • Governance manual development
  • Coaching to implement governance policies and procedures

INNOVATIVE APPROACHES TO SUCCESS

ACCESS’s approach to effective governance applies the principles of results-based management, which uses feedback loops to achieve strategic goals. Key ingredients for the successful implementation of this approach are monitoring and communication protocols that ensure the flow of information and instructions between the board and the management and staff of the organization it leads.

RESULTS AND REFERENCES

  • Governance assessment of three NGO-MFIs in the Philippines: Conducted under the “Improving Financial Inclusion and Social Impact toward Food Security in Southeast Asia” program, funded by the European Union and Agence Francaise de Developpement, 2010-13.
  • Board Assessment and Governance Strengthening of the Cambodia Microfinance Association and Vietnam Microfinance Working Group: Conducted under the “Improving Financial Inclusion and Social Impact toward Food Security in Southeast Asia” program, funded by the European Union and Agence Francaise de Developpement, 2010-13.